Privacy Policy
Your privacy is important to us
Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use HealthNav.
1. Information We Collect
Information You Provide
- Contact information when you reach out to us
- Feedback and suggestions you submit
- Any information you voluntarily provide
Automatically Collected Information
- Device information (browser type, operating system)
- Usage data (pages visited, time spent)
- IP address and general location
- Cookies and similar technologies
- You can manage or disable cookies through your browser settings
2. How We Use Your Information
We use your information to:
- Provide and improve our educational content
- Respond to your questions and feedback
- Analyze usage patterns to enhance user experience
- Ensure the security and functionality of our app
- Comply with legal obligations
3. Information Sharing and Disclosure
We DO NOT:
- Sell your personal information
- Share your information for marketing purposes
- Provide your data to third parties without consent
We MAY share information:
- With your explicit consent
- To comply with legal requirements
- To protect our rights and safety
- With service providers who help operate our app
4. Data Security
We implement appropriate security measures including:
- Encryption of data in transit and at rest
- Regular security assessments
- Limited access to personal information
- Secure hosting and infrastructure
5. Children's Privacy
HealthNav is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will promptly delete it.
- We do not knowingly collect data from users under 13
- If we learn we have collected such data, we will delete it immediately
- Parents or guardians may contact us to request deletion of a child's information
6. Your Rights and Choices
You have the right to:
- Access the information we have about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of certain data collection
- Contact us with privacy concerns
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page.
- Material changes will be communicated through the app or via email if you have provided one
- Continued use of HealthNav after changes take effect constitutes acceptance of the updated policy
- We encourage you to review this policy periodically
Questions? Contact us at privacy@healthcareforchange.org